Terms and Conditions for CanadianTranslators.com
Effective Date: January 1st 2025
Welcome to CanadianTranslators.com (the “Site”). These Terms and Conditions govern your use of the Site and the translation services provided by CanadianTranslators.com (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the Site.
1. Acceptance of Terms
By using our services, you acknowledge and accept these Terms and Conditions. These terms apply to all translations and related services provided by CanadianTranslators.com.
2. Quotes and Fees
- Quotes: Our quotes are valid for 30 days from the date of issue.
- Fees: Our fees for translation services are based on the language pair, word count, complexity of the document, and requested turnaround time. Fees are subject to change without notice.
- Taxes: All fees are exclusive of applicable taxes, which will be added to the invoice.
- Expenses: Any expenses incurred in connection with the provision of services, such as courier charges or travel expenses, will be charged to the client.
3. Payment Terms
- Payment Due: Payment for services is due within 30 days of the invoice date.
- New Clients: New clients may be required to pay a deposit of 50% or 100% of the total fee before work commences.
- Late Payment: Late payments may be subject to interest charges at a rate of [current interest rates]% per month.
- Payment Methods: We accept payment by [List accepted payment methods, e.g., bank transfer, credit card, etc.].
- Currency: All payments must be made in Canadian dollars.
4. Client Responsibilities
- Accurate Information: You are responsible for providing accurate and complete information and materials necessary for the translation.
- Changes to Materials: Notify us immediately of any changes to the source materials. We reserve the right to adjust the quote and delivery date accordingly.
- Original Documents: You are responsible for ensuring that you have the legal right to translate the source documents.
- Legible Documents: Provide source documents in a clear, legible format (e.g., editable electronic files).
5. Delivery and Turnaround Time
- Delivery: We will deliver the translated documents electronically unless otherwise agreed.
- Turnaround Time: We will make every effort to meet agreed-upon deadlines, but we cannot guarantee delivery times due to unforeseen circumstances.
6. Revisions and Corrections
- Revisions: We offer [Number] revisions for each translation project to ensure your satisfaction. Additional revisions may be subject to additional fees.
- Errors: We will correct any errors in the translation caused by us, free of charge.
- Source Document Errors: We are not responsible for correcting errors or omissions in the source documents.
7. Confidentiality
- Confidentiality: We will treat all client information and materials as confidential. We will not disclose any information to third parties without your prior written consent.
- Employee and Subcontractor Access: Only authorized employees and subcontractors will have access to your materials for the purpose of providing translation services.
- Data Protection: Our Data Protection Policy can be consulted at [Link to Data Protection Policy].
8. Limitation of Liability
- Content: We are not responsible for the content of the translated documents. Any views or opinions expressed in the source documents are solely those of the client.
- Offensive Material: We reserve the right to refuse to translate any material that we deem to be offensive, defamatory, obscene, illegal, or inappropriate.
- Disclaimer of Warranties: We provide our services “as is” without any warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
- Limitation of Liability: To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with the provision of our services.
9. Claims and Disputes
- Claims: Any claims regarding the quality of the translation or service must be submitted in writing within 14 days of the delivery date.
- Dispute Resolution: We will attempt to resolve any disputes amicably. If an amicable resolution cannot be reached, the dispute will be subject to the exclusive jurisdiction of the courts of Toronto, Canada.
10. Termination
We may terminate our services at any time with or without cause by providing written notice.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and CanadianTranslators.com relating to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and CanadianTranslators.com with respect to the Site.
13. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We will post any changes on the Site and notify you by email if the changes are material.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at infocanada”at”idiomatic.net
By using CanadianTranslators.com, you signify your acceptance of these Terms and Conditions.