canadiantranslators.com

Privacy Policy

Privacy Policy for CanadianTranslators.com

Effective Date: January 1st 2025

CanadianTranslators.com (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (the “Site”).  

1. Information We Collect

We may collect personal information from you when you:

  • Create an account: This may include your name, email address, language pairs, and professional qualifications.
  • Submit your CV: This may include your contact information, work experience, education, and skills.
  • Use the Site: We may collect information about your activity on the Site, such as the pages you visit, the time and date of your visit, and the links you click.
  • Contact us: We may collect your name and email address when you contact us through the Site or by email.
  • Participate in our affiliate program: This may include your name, contact information, website URL, and payment information. We may also collect information about your referrals, such as the number of clicks and conversions.
  • Request translation services: This may include your name, contact information, and the documents you submit for translation. These documents may contain personal or sensitive information.

2. How We Use Your Information

We may use your personal information to:

  • Provide and improve the Site: This includes facilitating the translation services, managing user accounts, and analyzing user activity to enhance the Site’s functionality and user experience.
  • Process your job applications: We use the information you provide in your CV to assess your qualifications and suitability for freelance translation opportunities.
  • Communicate with you: This includes sending you updates about the Site, responding to your inquiries, and providing you with information about translation opportunities.
  • Manage our affiliate program: This includes tracking referrals, calculating commissions, and making payments to our affiliates.
  • Provide translation services: We use the documents you submit to provide you with accurate and high-quality translations.
  • Comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Disclosure of Your Information

We may disclose your personal information to:

  • Other users: If you are a translator, your profile information (excluding your CV) may be visible to other users seeking translation services.
  • Service providers: We may share your information with third-party service providers who assist us with operating the Site, such as hosting providers, email marketing platforms, and payment processors.
  • Affiliates: We may share your information with our affiliates for marketing and promotional purposes.
  • Translators: We may share your documents with our translators to provide you with translation services.
  • Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

4. Confidentiality of Translations

We understand the importance of confidentiality when dealing with your documents. We take the following measures to protect your information:

  • Confidentiality agreements: Our translators are bound by confidentiality agreements that prohibit them from disclosing any information contained in your documents.
  • Secure storage: We store your documents securely to prevent unauthorized access.
  • Data encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:  

  • Data encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.  
  • Access controls: We restrict access to your personal information to authorized personnel only.
  • Regular security assessments: We conduct regular security assessments to identify and mitigate potential vulnerabilities.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information that we hold.  
  • Correction: You can request correction of any inaccurate or incomplete personal information.
  • Deletion: You can request deletion of your personal information, subject to certain exceptions.
  • Withdrawal of consent: You can withdraw your consent to the collection, use, or disclosure of your personal information at any time.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your activity on the Site. This information helps us to improve the Site’s functionality and user experience. You can disable cookies in your browser settings, but this may affect the functionality of the Site.  

8. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and notify you by email if the changes are material.  

10. Contact Us

If you have any questions about this Privacy Policy, please contact us